Internship in Operations Performance Management & Development (limited 6-8 months, 80-100%, all genders)

Operations Planning & Steering is at the heart of SWISS’ daily flight operations. We are a team of more than 200 colleagues based in and around ZRH and at JFK. Within this organization, our team plays a vital role in ensuring our operation runs smoothly while continuously improving how we fly. Be a part of our mission!

Starting date: September 15, 2026

You may apply in English or German.

Tasks

You have a passion for aviation and love the smell of kerosene? You are interested in an internship with exciting and varying duties? Then supporting the Ops Performance Management & Development team is the right role for you.

Your job profile is broad, diverse, and exciting. You bring a strong background that combines communication, organizational, and analytical skills. In addition, you will support ongoing projects and gain unique insights into global airline operations.

Your responsibilities include:

• Leading or supporting continuous improvement initiatives across the department
• Assisting in the implementation of new processes with internal and external stakeholders
• Designing workshops end to end — from gathering stakeholder requirements to final execution
• Supporting the Ops Performance Management & Development team with business administrative tasks 
• Supporting and further developing our agile organization
• Assisting with Product Owner activities
• …and much more

Requirements

We are looking for a self‑driven and motivated individual with a strong affinity for airline operations and a willingness to support a diverse upper‑management leadership team. We offer an exciting workplace with a broad range of topics, located directly at Zurich Airport.

• Preferred workload: min.80%

• HF diploma, Bachelor’s, Master’s student or graduate (HF/Bachelor’s: 3+ semesters completed) in economics, business administration or similar
• Working Style: Ability to work independently while being a strong team player; confident interpersonal skills and a passion for organizing activities and events
• Communication Skills: Excellent oral and written communication and presentation skills in English and German; ability to create clear analyses, presentations, and documentation
• Technical Skills: Proficiency in Microsoft Office, especially PowerPoint, Excel, Outlook, and Teams
• Ability to interact professionally at all levels of the organization and to communicate complex topics in a clear and persuasive manner

For any further questions please contact our Recruiting Services Center: +41 44 564 22 66

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.